Virgin Money Travel Insurance Download Documents

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Important:

Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It's even more important to double-check all details that matter to you before taking out cover. Please note:

Some policies may not be available through Finder at this time
It's unlikely that your policy will cover expenses from border closures

Our Verdict

Virgin Travel Insurance is one of the few providers we found that regularly offers discounts on its products, including for existing customers. Keep an eye out for the latest deals on their website.
This provider offers a flexibility with its travel plans, with 6 cover types including 2 for domestic travel.

We compared 10 leading travel insurance brands and found that Virgin Travel Insurance offered comparatively limited seniors cover, with a maximum age of 74 on some of its policies (correct as of June 2021).

_{Review by our senior insurance writer James Martin}

Virgin Money Australia has expanded its insurance portfolio and now offers comprehensive travel insurance plans for both domestic and international trips to suit a range of needs and budgets.

You can compare the features of various Virgin Travel Insurance policies by using the table below and get a free quote.

Virgin travel insurance is not currently available via finder. You can visit their website at www.virginmoney.com.au for more information or compare alternative options available below.

Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
International travel insurance is limited and sometimes unavailable at this point.

Single Trip
Annual Multi-Trip

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Popular Destinations

Americas

Asia

Europe

Pacific

Africa

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Summary of Virgin Money's Comprehensive Cover policy

Overseas Medical and Hospital Expenses	Unlimited*
Cancellation and Amendment Fees	As selected
Luggage and Personal Effects	$10,000
Maximum Age Limit	All ages

^{Table updated August 2021}
^{*Note: 'Unlimited' means that there's no capped dollar sum insured, however, other conditions and exclusions may still apply.}

How can this page help me decide if Virgin Money Travel Insurance is right for me?

What cover options are available from Virgin and what exactly do they provide?

Whether you are a one-off or regular traveller, globetrotting around the world or keeping it local, you may be able to find suitable travel insurance cover with Virgin that you can more closely tailor with a range of extras.

1. International Travel Cover	2. Virgin Domestic Travel Insurance	3. Virgin Multi-Trip Travel Insurance

1. International Travel Cover

If you are looking to secure a travel insurance plan for a single overseas trip, Virgin offers different levels of cover available to single travellers and family. For international travel, there are three cover levels that you can choose from:

Comprehensive
Essentials
Basic

How does each level of cover compare with another?

Benefit	Comprehensive Cover	Essentials Cover	Basic Cover
Overseas emergency medical assistance
Overseas emergency medical and hospital expenses
Accidental death
Permanent disability
Cancellation fees and lost deposits	As selected
Additional travel and accommodation expenses
Travel delay expenses
Alternative transport expenses
Travel documents, credit cards and cheques
Theft of cash
Loss of luggage and personal effects
Luggage and personal effect delay expenses
Personal liability
Rental vehicle excess	As selected

^{Table updated August 2021}

2. Virgin Domestic Travel Insurance

Virgin Travel Insurance also provides comprehensive protection cover for applicants looking to take a trip locally in Australia. Going for a snowy adventure or hitting the golf clubs to practice your tee shot? You can take up additional sports cover to help protect yourself against loss or damage of sports equipment. Domestic cover from Virgin is available as a single or family plan.

What is covered under domestic travel insurance policies?

Benefit	Domestic Cover
Cancellation fees and lost deposits	As Selected
Additional travel and accommodation expenses
Loss of luggage and personal effects
Rental vehicle excess	As selected
Accidental death and personal liability

^{Table updated August 2021}

3. Virgin Multi-Trip Travel Insurance

If you regularly travel overseas or locally, either for work or holiday purposes, you can take advantage of Virgin Multi-Trip insurance that provides cover for unlimited journeys within a 12-month period. Virgin Multi-Trip Travel Insurance cover is available as a single plan. However, if you take your spouse/de facto partner and/or children with you on these trips, they will be covered automatically.

What is covered under multi-trip travel insurance policies?

Benefits of Virgin Multi-Trip Travel Insurance for domestic and international cover include:

Overseas emergency medical assistance
Overseas emergency medical and hospital expenses

Accidental death
Permanent disability
Cancellation fees and lost deposits
Additional travel and accommodation expenses

Travel delay expenses

Alternative transport expenses
Travel documents, credit card and cheques
Theft of cash
Loss of luggage and personal effects
Luggage and personal effect delay expenses
Personal liability
Rental vehicle excess

Going away for a Ski Trip? Learn more about Ski Travel Cover

With Virgin Travel Insurance, you have the flexibility to tailor your policy of choice with additional cover options. These options will incur additional premiums:

Option	Comprehensive	Essentials	Basic	Domestic	Multi-Trip
Own snow sport equipment
Snow sport equipment hire
Snow sport pack
Piste closure
Bad weather and avalanche closure
Cruise cover
Increased item limits
Standard excess

^{Table updated August 2021}

What are the benefits and what are the drawbacks of Virgin Travel Insurance?

Benefits

24/7/365 Emergency Assistance. Virgin Travel Insurance is underwritten by Allianz who provide emergency assistance with Allianz Global Assistance.

Claims process is quick. With Virgin Money you can access guidance for the travel insurance claims process – you call it up and the claims team can guide you through the claims process.

Cooling off period. Virgin Travel insurance has a 14-day cooling-off period in case you change your mind or travel plans.

Drawbacks

No increased cover for expensive items. You cannot purchase increased cover for jewellery or Snow Sport Equipment.
No one-way policies. Virgin Travel Insurance only covers trips that start and end in Australia.
No already overseas option. You cannot take out cover after you have begun your trip.
Limited seniors cover. Some Virgin Money travel insurance policies have a maximum age of 74 for policyholders.

Check if there are any active Virgin Travel Insurance coupon codes

What is the maximum age I can still get travel cover?

Policy	Age
Comprehensive and Domestic	All ages
Essentials and Basic	74
Annual Multi Trip	74

^{Table updated August 2021}

If something happens how do I make a claim?

You can make a claim by downloading a claim form and submitting your claim with the appropriate supporting documents

FAQs about Virgin

Questions about applying

Questions about cancelling policies

Why choose Virgin for your trip?

Travel with one of Australia's largest general insurance providers. Despite being a newcomer to the travel insurance market, Virgin Money Australia is one the nation's leading financial institutions. Virgin Travel Insurance policies are underwritten by Allianz Australia, one of the largest travel insurance groups in the country.
Different options to suit many travellers. Virgin Travel Insurance has developed a variety of travel plans with features and benefits to suit different kinds of travellers and their needs. Looking for a basic cover? Virgin Travel Insurance offers Basic or Essentials cover for when you travel abroad. Want top level cover? The Comprehensive cover might be a suitable solution for overseas trips. Domestic travellers can also benefit from two levels of travel cover available through Virgin.
Tailor your policy to more ideally suit your needs. You can customise your travel protection plan by adding different options to suit your needs. Depending on the type of cover that you opt for, you can choose to add sports cover, get extra cover for your valuables and luggage, or increase your rental vehicle excess.
24/7 emergency assistance no matter where you are in the world. With the support from Allianz Global Assistance, you can benefit from global emergency assistance with access to doctors, nurses and support staff; available 24/7 to Virgin Travel Insurance policyholders.
14-day cooling off period. Once you have purchased your Virgin Money Travel Insurance policy, you have 14 days to be sure that you have made the right decision. You can cancel your cover within this period and you will receive a full refund as long as you have not commenced your trip or made a claim.
Cover for 36 pre-existing medical conditions at no extra cost. If you have a pre-existing medical condition, Virgin Travel Insurance provides cover for applicants with any one of the 36 listed on your policy at no extra cost. Virgin may offer full cover as long as you have not been admitted to a hospital for the elected condition in the 24 months prior to your policy's commencement date. Some of the pre-existing medical conditions that Virgin travel insurance will cover include:

Asthma
Cataracts
Carpal Tunnel Syndrome
Diabetes Type I and II
Glaucoma

Gout
Hypertension
Hypothyroidism
Macular Degeneration
Tinnitus